Commercial Quality Specialist Netherlands, Orthopedics

Johnson & Johnson Medical BV is recruiting for a Commercial Quality Specialist, located in Amersfoort.

As a Commercial Quality (CQ) Specialist, you will run the Quality Management System (QMS) for the Medtech organization in the Netherlands. You will collaborate closely with the CQ manager, the CQ specialist in Belgium, the local distribution center and local sales & marketing organization in order to keep up with quality & compliance requirements. You will be part of the CQ Benelux team.

Key Responsibilities:

The position is accountable for the oversight and execution of Quality Management Systems and compliance at CQ Organization in Benelux that receive, pick, pack, store, inspect, repack/relabel and deliver Orthokit loaner operations and finished goods like Human Tissue to customers.

The position serves as a single point of contact to the corresponding Distribution (Netherlands) and Customer Service (Benelux) activities for Quality related matters and liaise with multiple Quality organizations to drive timely resolution of Quality related issues.

The position implements departmental strategies and services as the business expert on quality systems, distribution, and quality management. In collaboration with Enterprise Commercial Quality and other segments, implement common distribution and loan kit standards and Quality Management Systems (where appropriate).

The position optimizes quality systems and processes and ensures alignment with the worldwide business, applicable local regulations & J&J Enterprise standards, the quality vision and/or Policy, and provides a measurable impact to quality, cost, and customer value. 

The position identifies opportunities to continuously improve quality, cost and time factors, consistent with both Segment and business objectives. Identifies significant business issues, prioritize for action, and support improvement opportunities and problem solutions. The position maintains understanding and awareness of current and emerging regulations and the impact to quality and distribution practices.

The position plans, coordinates, and directs quality assurance programs designed to ensure effective and consistent processes with established standards by performing the following duties personally or through subordinates.

Qualifications

Education:

• Bachelor or equivalent in business experience
• Preferably with knowledge on Quality Management Systems and/or Healthcare industry

Experience and Skills:

Required:

• Previous Quality and/or Regulatory experience
• Ability to connect and effectively collaborate across a diverse group of business and quality team members both locally and on an EMEA-level
• Good interpersonal skills & influencing skills
• Driven by results performance & excellence in the job
• Ability to build respect and trust with customers, employees and internal collaborators
• Self- awareness and adaptability
• Quantitative skills and process oriented
• Experienced in training of employees / teams
• Eye for Good Documentation Practices and Data integrity

Preferred:

• Knowledge of Quality Management systems (ISO 13485)
• Operational experience in the healthcare industry
• Experience working for a mid-size or multinational company
• Internal ISO auditor certificate

Other:

• Language requirements: fluently in English and Dutch
• This is an office based job (location Amersfoort).

Location: Amersfoort, NL